Integrated managed services

Technology that works together.
A partner who stays with you.

Support, security, and infrastructure under one plan. Start with the problem in front of you. Make room for what comes next.

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01 / Managed IT

Keep the workday moving.

Proactive monitoring and help desk support for the systems your business relies on. We connect day-to-day maintenance with the bigger picture, so IT decisions support your business goals.

  • Availability and disk-health monitoring on Essential.
  • Backup of systems and seats included with Professional and Enterprise; optional with Essential.
  • Systems, services, application health, patching and end-user help desk on Professional and Enterprise.
  • AI-assisted incident analysis on Professional and Enterprise helps surface issues for human investigation.
  • Continuous automated monitoring; human response during Mon–Fri, 8:00am–5:00pm ET.
02 / Cybersecurity

Find the gaps.
Know what to fix.

Security hardening, patch compliance and incident analysis help you understand exposure and prioritize the work. Hands-on penetration testing goes further, testing what an attacker could actually exploit.

Enterprise includes one penetration test per contract year. Other customers can commission a test as a fixed-fee engagement with an agreed scope.

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03 / Networks & strategy

Build for your next move.

Network & infrastructure

Business-grade network design, UniFi and Ubiquiti deployment, virtualization, and server infrastructure. We specify the equipment; you buy it direct at cost, without hardware markup or vendor kickbacks.

Technology strategy & advisory

IT roadmaps, vendor management, budgeting and virtual CIO guidance. Strategic advisory is included with Enterprise; individual consulting projects are scoped separately.

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04 / AI for your business

Get your hours back.

We find the repeat tasks worth handing off, set up an AI assistant to draft them, and keep a person on your team in charge of everything that goes out. You don't need to know where to start. That's the part we do.

  • Replies to new leads, drafted within minutes of a web form or missed call.
  • Inbox sorting, with replies drafted in your voice.
  • Drafted responses to Google and Facebook reviews, with bad ones flagged.
  • Reminders for overdue invoices, drafted from your late list.
  • Nothing is sent until your person approves it.

Start with the AI Opportunity Audit: $1,500 fixed, credited in full toward your first build within 30 days.

Published prices. Defined coverage.

Predictable pricing.
A plan that fits.

Per user, per month. A one-time $500 onboarding fee applies to all managed plans. Commit to 12 months and save 5%, or 8% if you prepay the year.

Managed plans are month-to-month unless you choose an annual commitment. Human support: Mon–Fri, 8:00am–5:00pm ET. First-response targets describe when a person engages, not when a fix is complete.

Essential

$95
per user / month

small teams that just need the basics watched

  • Availability and disk-health monitoring, running continuously
  • Business-hours support (Mon–Fri, 8–5 ET)
  • Next-business-day first-response target
  • Client portal — limited access
  • Optional backup of systems and seats
Get a quote

Professional

$155
per user / month

growing businesses that need the whole stack handled

  • Full-stack monitoring — systems, services, app health, patching
  • AI-assisted incident analysis
  • 1-hour first-response target on critical issues, tracked on every ticket
  • Full client portal access
  • Help desk for your end users
  • Backup of systems and seats included
Get a quote

Enterprise

$205
per user / month

organizations that want a technology partner, not a vendor

  • Everything in Professional
  • Backup of systems and seats included
  • Strategic IT advisory and roadmap planning
  • 30-minute first-response target on critical issues, tracked on every ticket
  • Annual penetration test included
Get a quote

Professional and Enterprise critical first-response targets are measured internally on tickets. Essential's next-business-day target is not a measured numeric SLA. Response tracking is not currently exposed in the client portal.

One problem to solve? Start there.

On-demand support at $150/hour (1-hour minimum), with no ongoing contract. Requested after-hours work is $225/hour. Projects are quoted at a fixed fee before work begins.

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A relationship built around your business

Let's solve what matters.

Automation watches the systems. Engineering judgment guides the response. A shared technology plan keeps the work aligned with where you're headed.

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